Customer Service Analyst

Kec. Rajabasa, Kota Bandar Lampung, Indonesia

Deskripsi :

+ Memastikan terlaksananya survei kepuasan konsumen
+ Menganalisa temuan customer voice konsumen
+ Melakukan koordinasi cross function berdasarkan temuan customer voice
+ Melakukan improvement perbaikan berdasarkan temuan customer voice

Kualifikasi :
+ Pendidikan D3/S1 (diutamakan Sistem Informasi/Matematika Murni)
+ Pria, usia max 27 tahun
+ Mampu mengoperasikan Microsoft Office terutama Microsoft Excel
+ Komunikatif dan mampu bekerja di bawah tekanan

Responsibilities

  • Consumer satisfaction survey
  • Consumer voice analysis
  • Cross-functional coordination
  • Improvement repair

Must Have

  • D3/S1 (preferably Information Systems/Pure Mathematics)
  • Male, max 27 years old
  • Able to operate Microsoft Office especially Microsoft Excel

Nice to have

  • High interest in data
  • Have basic insight into mathematics & statistics
  • Communicative and able to work under pressure

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Real responsibilities and challenges in a fast evolving company
Our Product

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

Trainings

Sport Activity

Team Work